Payment Policy

• Bank transfer / Paypal / TWINT. NO CASH (however you may tip our Event Coordinators in cash)

• The final balance must be paid in full at least 1 week prior to your event via the payment methods mentioned above.

• There is a 10% Insurance & Service fee that covers any broken/stolen equipment that may occur due to human error at your event. This includes barriers, bubble balls, barriers, and all other equipment that PartyPlumo provides.

• Deposits are non-refundable. However, PartyPlumo will honor the deposit for another day.
  Clients are ultimately responsible for ensuring their location is a proper place for PartyPlumo events (for example – backyard being spacious enough for PartyPlumo activities, permit acquired for parks that require one). Should PartyPlumo have to cancel due to any reasons outside of PartyPlumo’s responsibility, the deposit (50%) will not be refunded.

  • Please ask PartyPlumo if your location is spacious enough / whether a permit is required for a park convenient for you. PartyPlumo’s always willing to help!

Cancellation Policy

• Deposits are non-refundable. However, PartyPlumo will honor the deposit for another date.

• Should PartyPlumo have to cancel due to any reasons outside of PartyPlumo’s responsibility, the deposit (50%) will not be refunded.

Mileage

• Mileage charge of CHF2/km will be applied if your location is 20 Km outside of PartyPlumo’s Langnau am Albis ZH 8135 location.

Gratuity

• PartyPlumo’s Event Coordinators work impressively hard to create an awesome atmosphere and ridiculously fun time for our clients. We encourage any gratuity to help ensure our Event Coordinators continue to go above and beyond. Thank you for your support!

Weather

• PartyPlumo will agree to go forward with events on muddy terrain (after a day when it rains) when clients are adamant about moving forward with their event. In this case, we will issue a CHF 120 cleaning fee.